Data Protection Policy

Ybet's Privacy Policy
Your Information Is Fully Secure

Learn clearly how your personal information is collected, where it is stored, and how it is kept secure on the ybet platform.

Last updated: January 2026

How We Protect Your Privacy

Ybet's Key Data Protection Principles at a Glance

SSL Encryption

All your data is protected with 256-bit SSL encryption. From login to payment, every transaction is completed through an encrypted channel.

Secure Data Storage

Your data is stored on secure servers that undergo regular security audits. Firewalls and up-to-date security measures are in place to prevent unauthorized access.

Sale of Data Is Prohibited

Your personal information is never sold or rented to third parties. ybet's privacy policy is fully committed to protecting the interests of its users.

User Controls

You can view, update, or request deletion of your data at any time. Your data belongs to you — that's a core belief we stand by.

Cookie Transparency

We are fully transparent about which cookies we use and why. All cookies except essential ones are activated only with your consent.

24/7 Security Monitoring

Our security team monitors your account and data around the clock. Any suspicious activity is acted on immediately.

Quick Summary: ybet takes your privacy seriously. We collect only the data we need, store it securely, and never sell it to third parties. This policy is written in plain language so you can understand it with ease.

1 Scope & Applicability

Ybet (ybet.click) is an online entertainment platform operated for users in Bangladesh. This Privacy Policy describes our commitments and practices for collecting, storing, processing, and protecting the personal information of our platform users.

This Privacy Policy applies to the ybet website, mobile app (where applicable), and all our digital services. By creating or using an account on the platform, you are considered to have agreed to this policy. Please read it carefully before registering.

We believe you should have full control over your own data. To that end, we are always transparent about what information is collected, why it is collected, and how long it is kept. ybet's privacy policy is reviewed regularly and updated to reflect changes in law or platform improvements.

This Privacy Policy was last updated in January 2026. Please check this page regularly to stay informed of any changes.

2 What data we collect

Ybet only collects information that is strictly necessary to provide its platform services. We do not gather data beyond what is needed. Below is a detailed breakdown of the types of information we collect.

Personally Identifiable Information

  • Full name (as provided at registration)
  • Mobile number (required for verification)
  • Date of birth (for age verification)
  • Email address (for communication and notifications)
  • Current address (if required during the KYC process)

Identity verification (KYC) information

  • National ID (NID) number & photo
  • Passport or birth registration certificate (as an alternative)
  • Selfie photo (for identity matching)

Financial Information

  • Mobile banking account numbers (Mobile Pay, Nagad, Rocket, etc.)
  • Transaction History & Amount
  • Deposit & withdrawal records

Technical Information

  • IP address & device information
  • Browser Type & Operating System
  • Platform login time & session data
  • Usage patterns & navigation records

Please note: We never store your password in plain text. Passwords are always kept as encrypted hashes and are not accessible to any of our staff.

3 How We Collect Data

Ybet collects your information in several ways. In every case, we strive to keep the process fully transparent and limited to what is necessary.

Source What data Purpose
Registration Form Name, Mobile Number, Date of Birth Account creation
KYC Verification NID, passport, selfie Identity Verification
Payment Gateway Mobile Banking Information Transaction Processing
Cookies & Analytics Browsing behavior, IP Service Improvement
Customer Support Chat & Email Messages Troubleshooting

4 Purpose of Data Use

Every purpose for which your data is collected is clearly defined. ybet never uses any information for undisclosed purposes. Below are the primary reasons we use your data.

  • Account management: Registration, login, profile updates, and security verification.
  • Payment Processing: Processing deposits, withdrawing winnings, and verifying transactions.
  • KYC & age verification: Ensuring that only adults and verified users can access the platform.
  • Fraud Prevention: Detecting fraudulent activity, multiple accounts, and money laundering.
  • Service improvement: To analyze user experience and improve the platform.
  • Contact: Sending important notices, promotional offers, and account updates.
  • Legal obligation: Retaining data necessary to comply with applicable laws and regulations.

To opt out of promotional emails or SMS, contact our support team at any time. Please note that critical account-related notifications cannot be turned off.

5 Data Sharing Policy

Ybet does not sell, rent, or commercially transfer your personal data to third parties — that is our core commitment. However, there are limited circumstances where sharing data may be necessary.

Who we may share your data with

  • Payment Providers: Mobile banking services such as Mobile Pay, Nagad, and Rocket — used solely to process transactions.
  • KYC service provider: An authorized technology partner for identity verification.
  • Game software provider: Minimal data required to manage game rounds (user ID and bet amount).
  • Legal authorities: Upon request from government authorities in connection with a lawful order or investigation.

In each of the above cases, only the minimum necessary data is shared, and strict confidentiality agreements are in place with all relevant parties.

Our Commitment: Your data is never shared with advertisers, data brokers, or any commercial third parties.

6 Cookies & Tracking Technologies

Ybet uses cookies and similar technologies on its platform. These store small files in your browser to help improve your experience on future visits.

Types of cookies we use

  • Essential Cookies: Used to maintain login sessions, security tokens, and core functionality. These cannot be disabled.
  • Performance Cookies: To monitor page load speed and errors. Activated based on your consent.
  • Functionality Cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: To analyze platform usage and improve our services.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may limit certain features on the platform.

7 Data Retention Period

Your data is never held longer than necessary. However, certain information may be retained for a defined period to meet legal obligations and business requirements.

Data Type Retention Period
Core account information 5 years after account closure
Financial Transaction Records Minimum 7 years (as required by law)
KYC Documents 5 years after account closure
Customer support chat 1 Year
Cookie & Session Data 30 Days to 1 Year
IP Log 90 Days

8 Your Rights

As a ybet user, you have important rights regarding your personal data. Contact our support team to exercise any of these rights.

  • Right to know: You may request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request deletion of your data unless we are required to retain it by law.
  • Right to restrict processing: You can request that we restrict the use of your data for specific purposes.
  • Right to Object: You have the right to opt out of marketing communications.
  • Data Portability: You can request a copy of your data in a structured, portable format.

All requests will be processed within 30 business days. If a request requires more time due to complexity, you will be notified accordingly.

Response within 30 days Submit a Request by Email Live chat support

9 Children's Privacy

Ybet is strictly an adults-only (18+) platform. We never knowingly collect information from minors. Age is verified during registration, and KYC is requested if a user is suspected to be underage.

If you believe that information belonging to a minor has been submitted to us by mistake, please contact support@ybet.click immediately. We will delete that information without delay.

A note for parents — please monitor whether your child is accessing ybet. Use parental control software on your devices to keep children away from online gaming.

10 Policy Updates

Ybet reserves the right to update this Privacy Policy as needed. You will be notified of any significant changes via email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

A history of changes is kept at the bottom of this page so you can clearly understand the differences between previous and current versions of the policy.

11 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. We typically respond within 24 to 48 hours.

  • Email: support@ybet.click
  • Live Chat: Log in to the platform and reach us directly via chat support.
  • Working Hours: 7 days a week, 9:00 AM – 11:00 PM (BST)

Data Protection Officer: Our dedicated Data Protection Team is available to assist you directly with any privacy-related matters at support@ybet.click.

Secure & Trusted Platform

Your Data Is Safe — Join Now

Your personal information is completely secure at ybet. Enjoy Bangladesh's best online entertainment in an environment backed by SSL encryption, a strict privacy policy, and responsible gaming.

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